Privacy Policy – BD11 Bus

Your personal information is of the utmost importance to us. This section explains in detail how BD11 Bus collects, uses, and safeguards your data.

Last Updated: January 1, 2026

How We Protect Your Information

The key pillars of BD11 Bus's Privacy Policy at a glance

End-to-End Encryption

All your transactions and personal information are encrypted using SSL/TLS technology. No third party can access this data.

Data is not shared

BD11 Bus will never sell or transfer your personal information to third parties for commercial purposes under any circumstances.

Secure Data Storage

Your data is protected through server-side encryption and regular security audits, and any unnecessary information is permanently deleted.

Minimal Data Collection

Only the data necessary to operate the service is collected. We never ask for personal information beyond what is required.

Your Control

You can request to view, correct, or delete your information at any time. The entire process is simple and transparent.

Cookie Controls

BD11 Bus uses cookies solely to improve your experience. You can manage cookie preferences at any time through your browser settings.

1 Introduction

BD11 Bus (https://bd11bus.ws) is a trusted online gaming platform in Bangladesh. We believe our members' Privacy Protecting your data is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy This explains how BD11 Bus collects your personal information, how it is used, who it may be shared with, and what steps we take to keep it safe.

By registering with or using BD11 Bus, you agree to this Privacy Policy you agree to. If you have any questions, please don't hesitate to contact us.

This Privacy Policy BD11 Bus's Terms & Conditionsand should be read alongside it. Together, both documents form the complete agreement.

2 What Information We Collect

BD11 Bus collects various types of information to provide you with our services. Details are outlined below:

Information You Provide Directly

Information you provide directly when registering or using the platform:

Data Type Example Requirements
Identity-Related Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Payment Information BKash/Nagad/Rocket number For Transactions
Verification Documents NID copy, Passport , Driving License For KYC verification
Account Information Username, password (encrypted) Mandatory

Automatically Collected Information

When you use the platform, certain information is collected automatically:

  • Device type, operating system, and browser information.
  • IP address and approximate location.
  • Platform activity logs (login times, game history).
  • Cookies & session data.

We never collect your bank account number, credit/debit card number, or PIN. All payments are handled exclusively through mobile banking.

3 Purpose of Data Use

BD11 Bus uses your information only for the following legitimate purposes:

  • Account Management: To verify registration, secure login, and protect your account.
  • Transaction Processing: To process deposits and withdrawals accurately.
  • Customer Service: To address your complaints and questions.
  • Fraud Prevention: To detect suspicious activity and maintain platform security.
  • Legal Obligations: To meet the requirements of regulatory authorities.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: With your consent, to send you offers and updates (you can opt out at any time).

BD11 Bus never uses your information beyond the purposes stated above. Every piece of data collected has a specific, defined reason.

4 Data Sharing Policy

BD11 Bus never sells your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

Payment Providers

Only the minimum necessary information is shared with mobile banking providers such as bKash, Nagad, or Rocket to process deposits and withdrawals.

Regulatory & Law Enforcement Authorities

Information may be shared with relevant authorities in response to court orders, investigative requirements, or legal obligations.

Technology Service Providers

We work with trusted technology partners for server hosting, cybersecurity, and platform maintenance. These partners are bound by contractual agreements that fall under BD11 Bus's privacy policy.

Outside of the circumstances listed above, BD11 Bus does not share your information with any advertisers, data brokers, or other third parties.

5 Cookie Policy

BD11 Bus uses cookies to enhance your browsing experience. We use the following types of cookies:

  • Essential Cookies: To maintain login sessions and keep the platform functioning properly. The site cannot operate without these.
  • Performance Cookies: Used to analyze page loading speed and user behavior.
  • Functionality Cookies: Used to remember your preferred language and settings.

You can disable cookies at any time through your browser settings. However, some features may not function properly as a result.

6 Data Retention Period

BD11 Bus retains your data only for as long as necessary:

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Up to 7 years as required by law.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
  • Support Contact: Up to 3 years after the issue has been resolved.

After the retention period, data is permanently deleted or anonymized so you can no longer be identified.

7 Your Rights

As a BD11 Bus member, you have full rights over your own information:

Right to Access

You may request to view the information we hold about you at any time.

Right to Rectification

To correct inaccurate or outdated information, please contact our support team.

Right to Erasure

Upon closing your account, you may request deletion of your data, except where retention is required by legal obligations.

Right to Object to Processing

You have the right to object to marketing communications or specific uses of your information.

Data Portability

You may request a copy of your information in a structured, portable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be temporarily suspended.

To exercise any of these rights, please visit our Help Center Contact us or email support@bd11bus.ws. All requests will be responded to within 30 days of receipt.

8 Child Protection

BD11 Bus strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If we are notified or become aware that a minor has created an account, we will immediately close that account and delete all associated information collected.

If you believe someone you know who is a minor is using BD11 Bus, please contact us immediately.

9 Security Measures

BD11 Bus has implemented industry-standard technical and organizational measures to protect your data:

  • SSL/TLS Encryption: Every connection to the site is encrypted.
  • Database Encryption: Sensitive data in storage is kept in encrypted form.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Regular Security Audits: Regularly audited by third-party experts.
  • Access Control: Only authorized personnel are permitted to access information on a need-to-know basis.
  • Data Backup: Regular backups are maintained in a secure location.

However, no internet connection can be guaranteed 100% secure. Keep your password strong and never share it with anyone.

10 Policy Changes

BD11 Bus may, if necessary, update this Privacy Policy may update. If changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • For significant changes, you will be notified via your registered mobile number or email.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with the latest Privacy Policy to stay informed.

11 Contact

For any privacy-related questions, complaints, or requests, please contact us:

  • Email: privacy@bd11bus.ws
  • General Support: support@bd11bus.ws
  • Live Chat: Active on the platform 24/7
  • Help Center: /help-center

We aim to respond to all privacy-related requests within 30 business days. Complex cases may take longer, but we will keep you updated on progress.

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Start Gaming Safely on BD11 Bus

Your privacy is protected. Your data is safe. Join BD11 Bus today and enjoy gaming on a platform you can trust.

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