Terms & Conditions – BD11 Bus

BD11 Bus (operated under the bundles.ws domain) is an online gaming platform offering Sports Betting, lottery, Live Casino, and jackpot games. These Terms & Conditions This serves as a legally binding agreement between bd11 bus and its members.

By registering with or using BD11 Bus, you agree to all of these Terms & Conditions your acceptance of these terms will be assumed. If you do not agree, please refrain from using the platform.

This Terms & Conditions Even where a Bengali version is published, the English version shall be considered the legally authoritative text in the event of any dispute.

The following requirements must be met to become a member of BD11 Bus:

• Applicants must be at least 18 years of age.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may register only one account.
• If multiple members of the same household open accounts from the same device or IP address, this must be disclosed.
• Members are solely responsible for keeping their account password secure.

KYC Verification

BD11 Bus may request a national ID, passport, or other valid document for KYC verification at any time. BD11 Bus reserves the right to hold withdrawal requests until verification is complete.

Bd11 bus accepts Bangladesh's most popular mobile payment methods. Deposit and withdrawal rules are outlined below:

Deposit

• Deposits can be made via bKash, Nagad, and Rocket.
• Minimum deposit amount is ৳200.
• Deposits are typically credited to your account instantly.
• A valid transaction ID must be provided at the time of deposit.
• Deposits from third-party accounts will not be accepted.

Withdrawal

• Minimum withdrawal amount is ৳500.
• Withdrawals will only be sent to the same payment account used for the original deposit.
• Verified accounts are processed within 24 hours; unverified accounts within 72 hours.
• Withdrawals may be temporarily suspended in cases of suspected suspicious activity.
• Wagering requirements must be met before bonus funds can be withdrawn.

Bd11 bus regularly offers a variety of bonuses and promotional deals. The following general terms apply to all bonuses and promotions: Terms & Conditions Applicable:

• Each bonus has a specific wagering requirement (typically 10x–30x) as stated on the bonus offer page.
• The same bonus cannot be claimed more than once.
• Free spins or free bets included with a bonus can only be used on designated games.
• Wagering requirements must be met before withdrawing funds received as a bonus.
• If bonus abuse is detected, the bonus and any associated winnings will be voided.
• Bd11 bus reserves the right to modify, suspend, or cancel any bonus at any time.

Welcome Bonus — Special Terms

The welcome bonus for new members applies to the first deposit only. If wagering is not completed within 30 days of activating the bonus, it will be forfeited.

The following rules apply when playing Sports Betting, Live Casino, lottery, and jackpot games on bd11 bus:

• Once a bet is placed, it cannot be changed or cancelled unless the "Cash Out" feature is available and active.
• If a game is interrupted due to a technical issue, bd11 bus will make a reasonable determination on the outcome.
• If your internet connection drops during a live match, any bets already placed will remain valid.
• Bets placed before an odds change remain valid at the original odds.
• If a match is cancelled or postponed, the bet amount will be refunded.
• In RNG-based games, the system's outcome is final.

Special Lottery Rules

Every draw on the bd11 bus lottery is conducted using a certified Random Number Generator (RNG). Draw results are final and cannot be changed.

The following activities are strictly prohibited on bd11 bus and will result in account closure:

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts or using another person's account.
• Hacking or exploiting the bonus system.
• Using software bots or automation tools.
• Hacking or cyber attacks targeting the platform's systems or servers.
• Fraudulent conduct toward other members.
• Operating an account on behalf of a minor.

Bd11 bus may suspend or permanently close any account under the following circumstances:

• Violation of the Terms & Conditions.
• Failure to pass KYC verification or providing false information.
• Extended inactivity (over 12 months).
• At the member's own request.
• Requesting self-exclusion under the Responsible Gaming programme.

Upon account closure, any valid balance will be refunded; however, bonus funds will be forfeited if wagering requirements have not been met. Members may also close their account at their own request. Help Center to get in touch.

BD11 Bus accepts no liability for the following:

• Losses resulting from internet connection failure.
• Losses resulting from the member's own errors (incorrect bet amount, wrong information, etc.).
• Delays or issues caused by third-party payment providers.
• Unforeseen technical issues or force majeure events.

BD11 Bus is committed to maintaining high service standards, though 99.9% uptime cannot always be guaranteed.

BD11 Bus believes gaming is entertainment, not addiction. We encourage all our members to play responsibly.

• Members can set deposit limits, bet limits, and loss limits at their discretion.
• Self-exclusion (from 30 days up to permanent) can be requested at any time.
• If you notice signs of gaming addiction, our support team is here to help.
• Strict measures are in place to prevent anyone under 18 from creating an account.

To learn more about responsible gaming, visit our Responsible Gaming View page.

For any disputes or complaints, please contact bd11 bus customer support first. Most cases are resolved within 7 business days.

• An initial response to any complaint will be provided within 48 hours of submission.
• Complex cases may require an investigation and could take up to 14 business days to resolve.
• If a dispute cannot be resolved directly between the parties, it will be referred to the relevant licensing authority for settlement.

For any questions or comments regarding these Terms & Conditions, please reach out to us through the following:

• Email: support@bd11bus.ws
• Live Chat: Active on the platform 24/7
• Help Center: /help-center